G and D
|
Navigation
Go to Dashboard
|
G and T
|
Navigation
Go to Tickets
|
G and E
|
Navigation
Go to Social Tab
|
G and S
|
Navigation
Go to Solution Tab
|
G and F
|
Navigation
Go to Forums Tab
|
G and C
|
Navigation
Go to Customers Tab
|
G and R
|
Navigation
Go to Reports Tab
|
G and A
|
Navigation
Go to Admin Tab
|
G and N
|
Navigation
Open New Ticket Form
|
G and M
|
Navigation
Open Outbound Mail
|
?
|
Navigation
Open List of Keyboard Shortcuts
|
/
|
Navigation
Place Cursor in Search Box
|
Alt + Right Arrow
|
Tickets
Go to Next Page
|
Alt + Left Arrow
|
Tickets
Go to Previous Page
|
Up Arrow / K
|
Tickets
Move Cursor to Previous Ticket
|
Down Arrow / J
|
Tickets
Move Cursor to Next Ticket
|
X
|
Tickets
Select Ticket
|
Spacebar
|
Tickets
View hovr with Details of Ticket
|
Enter
|
Tickets
Open Ticket
|
@
|
Tickets
Assign the Ticket to YourSelf
|
#
|
Tickets
Delete a Ticket
|
~
|
Tickets
Close Ticket
|
Alt + ~
|
Tickets
Close Ticket without Sending Email Notifications
|
!
|
Tickets
Mark Ticket as Spam
|
Alt + Right Arrow
|
Tickets
Go to Next Ticket
|
Alt + Left Arrow
|
Tickets
Go to Previous Ticket
|
R
|
Tickets
Reply to Ticket
|
F
|
Tickets
Forward Ticket
|
N
|
Tickets
Add Note to Ticket
|
W
|
Tickets
Add Yourself as Watcher to A Ticket
|
M
|
Tickets
Add Time to Ticket
|
]
|
Tickets
Expand Conversation in a Ticket
|
}
|
Tickets
View Activities of Ticket
|