Hotkeys and shortcuts for Desk.com (MacOS)

(Total 35)

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System-Wide
Show keyboard shortcuts
Arrow Left / Arrow Right
System-Wide
Previous/Next tab
G then 1 ... 0
System-Wide
Switch to tab 1-10
Command + J
System-Wide
Previous page
Command + K
System-Wide
Next page
/
System-Wide
Quick search
Command + Option + Shift + R
System-Wide
Toggle Routing
Esc
System-Wide
Close dialog
J
Filter View
Previous case
K
Filter View
Next case
Enter / O
Filter View
Open case
Space / X
Filter View
Select for bulk
Command + Enter
Filter View
Open selected cases
Control + Shift + A
Filter View
Select all
Control + Shift + N
Filter View
Deselect all
Command + Shift + M
Filter View
Toggle expand
Command + Enter
Case View
Update and send
Command + Shift + Enter
Case View
Update, send and resolve
Control + Option + C
Case View
Toggle Close tab button
Option + Shift + W
Case View
Close tab without saving
Command + Shift + F
Case View
Go to From field
R
Case View
Go to Reply field
N
Case View
Go to Note field
L
Case View
Go to Label field
M
Case View
Go to Macro box
Command + Shift + K
Case View
Open Knowledge Base
F
Case View
Forward case
G then h
Case View
Go to customer Home
G then c
Case View
Go to Company
P then 1 ... 0
Case View
Set Priority 1 thru 10
S then O
Case View
Set Status to Open
S then P
Case View
Set Status to Pending
S then R
Case View
Set Status to Resolved
Command + Shift + C
Case View
Add CC
Command + Shift + B
Case View
Add BCC