Hotkeys and shortcuts for Oracle RightNow

(Total 36)

F3
Global
Move to first field in Quick Search
Esc
Global
Close window (only acts on windows not docked to the console -- does not affect docked tabs)
Ctrl + ↑   Shift + I
Adding new item
New incident
Ctrl + ↑   Shift + A
Adding new item
New answer
Ctrl + ↑   Shift + C
Adding new item
New contact
Ctrl + ↑   Shift + O
Adding new item
New organization
Ctrl + ↑   Shift + P
Adding new item
New opportunity
Ctrl + ↑   Shift + T
Adding new item
New task
Ctrl + ↑   Shift + G
Adding new item
New campaign
Ctrl + ↑   Shift + M
Adding new item
New mailing
Ctrl + ↑   Shift + D
Adding new item
New document
Ctrl + ↑   Shift + Y
Adding new item
New survey
Ctrl + ↑   Shift + R
Adding new item
New report
Ctrl + ↑   Shift + B
Adding new item
New dashboard
Ctrl + ⭾ Tab
Switching tabs
Return to previous content pane tab in history
Ctrl + ↑   Shift + ⭾ Tab
Switching tabs
Move forward to next content pane tab in history
Ctrl + C
Explorers and reports
Copy
Ctrl + X
Text editing
Cut
Ctrl + V
Text editing
Paste
Ctrl + A
Explorers and reports
Assign
Ctrl + ←  →
Text editing
Move forwards or backwards one word
Ctrl + N
Explorers and reports
New (uses default new selection)
Ctrl + S
Editing records
Save
Ctrl + ↑   Shift + S
Editing records
Save and close
F12
Editing records
Save as
F7
Editing records
Spell check
Ctrl + İ
Editing records
Information
Ctrl + P
Explorers and reports
Print
Del
Explorers and reports
Delete
Ctrl + F
Explorers and reports
Forward (from a report)
F1
Explorers and reports
Help
F5
Explorers and reports
Refresh
Ctrl + E
Explorers and reports
Edit selected item
⤶ Enter
Explorers and reports
Edit selected item
F2
Explorers and reports
Rename
Ctrl + R
Explorers and reports
Refresh