Oracle RightNow

Adding new item

New incident

Ctrl + ↑   Shift + I

All hotkeys for Oracle RightNow

Global
Move to first field in Quick Search

F3

Global
Close window (only acts on windows not docked to the console -- does not affect docked tabs)

Esc

Adding new item
New incident

Ctrl + ↑   Shift + I

Adding new item
New answer

Ctrl + ↑   Shift + A

Adding new item
New contact

Ctrl + ↑   Shift + C

Adding new item
New organization

Ctrl + ↑   Shift + O

Adding new item
New opportunity

Ctrl + ↑   Shift + P

Adding new item
New task

Ctrl + ↑   Shift + T

Adding new item
New campaign

Ctrl + ↑   Shift + G

Adding new item
New mailing

Ctrl + ↑   Shift + M

Adding new item
New document

Ctrl + ↑   Shift + D

Adding new item
New survey

Ctrl + ↑   Shift + Y

Adding new item
New report

Ctrl + ↑   Shift + R

Adding new item
New dashboard

Ctrl + ↑   Shift + B

Switching tabs
Return to previous content pane tab in history

Ctrl + ⭾ Tab

Switching tabs
Move forward to next content pane tab in history

Ctrl + ↑   Shift + ⭾ Tab

Explorers and reports
Copy

Ctrl + C

Text editing
Cut

Ctrl + X

Text editing
Paste

Ctrl + V

Explorers and reports
Assign

Ctrl + A

Text editing
Move forwards or backwards one word

Ctrl + ←  →

Explorers and reports
New (uses default new selection)

Ctrl + N

Editing records
Save

Ctrl + S

Editing records
Save and close

Ctrl + ↑   Shift + S

Editing records
Save as

F12

Editing records
Spell check

F7

Editing records
Information

Ctrl + İ

Explorers and reports
Print

Ctrl + P

Explorers and reports
Delete

Del

Explorers and reports
Forward (from a report)

Ctrl + F

Explorers and reports
Help

F1

Explorers and reports
Refresh

F5

Explorers and reports
Edit selected item

Ctrl + E

Explorers and reports
Edit selected item

⤶ Enter

Explorers and reports
Rename

F2

Explorers and reports
Refresh

Ctrl + R

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