Ctrl + S
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Navigate in dialog boxes
Save changes and close the dialog box (same as clicking Save)
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Ctrl + ↑ Shift + S
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General
(Detail ribbon) Save
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Ctrl + R
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General
Refresh
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Ctrl + ↑ Shift + R
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General
(Detail ribbon) Refresh
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Ctrl + ↑ Shift + N
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General
Add item to a list
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Esc
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Navigate in dialog boxes
When the focus in on a list item – move focus to the list
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Ctrl + ↑ Shift + F
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General
Create a new case search
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Ctrl + ↑ Shift + D
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General
Create a new document search
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Ctrl + ↑ Shift + C
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General
Create a new contact search
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Ctrl + ⤶ Enter
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General
Perform a search
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→
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General
Expand list for selected item (if available)
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⤶ Enter
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Add case/document/contact references dialog boxes
(when the focus is set on a list item) Add this item to another list
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←
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General
Collapse list for selected item (if available)
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Alt + Q
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Navigate in dialog boxes
Activate area selection for keyboard navigation
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Mouse left click
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Navigate between areas
Deactivate area selection for keyboard navigation
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1 - 9
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Navigate between areas
Press a number or a letter of an area in which you want to navigate
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A - Z
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Navigate between areas
Press a number or a letter of an area in which you want to navigate
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⭾ Tab
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Navigate in dialog boxes
Move forward between fields or buttons in the selected area of a dialog box
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↑ Shift + ⭾ Tab
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Navigate in dialog boxes
Move backward between fields or buttons in the selected area of a dialog box
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Ctrl + →
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Navigate in dialog boxes
Select the next area on the page. If you have not selected any area yet, the first area in a dialog box will be selected
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Ctrl + ←
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Navigate in dialog boxes
Select the previous area on the page. If you have not selected any area yet, the last area in a page will be selected
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↑ ↓
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Add case/document/contact references dialog boxes
(when focus is set on a list item) Move to the previous / next item in a list
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← →
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Navigate in an area
Expand / collapse a hierarchy
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↓
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Navigate in lists
Select next list item
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↑
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Navigate in lists
Select previous list item
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Page Down
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Navigate in lists
Display the next page of the list
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Page Up
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Navigate in lists
Display the previous page of the list
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P
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Navigate in lists
Display/hide the preview panel for the selected list item
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Ctrl + A
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Navigate in lists
Select/deselect all list items on current page
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Home
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Navigate in lists
Select the first list item on current page
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End
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Navigate in lists
Select the last list item on current page
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Ctrl + ↓
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Navigate in lists
Highlight next list item. Already selected list items remain selected
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Ctrl + ↑
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Navigate in lists
Highlight previous list item. Already selected list items remain selected
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Ctrl + Space
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Navigate in lists
Select highlighted list items
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Ctrl + Home
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Navigate in lists
Select the first list item on the first page
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Ctrl + End
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Navigate in lists
Select the last list item on the last page
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↑ Shift + ↓
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Navigate in lists
Select the next list item. Already selected list items remain selected
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↑ Shift + ↑
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Navigate in lists
Select previous list item. Already selected list items remain selected
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Ctrl + ↑ Shift + ↓
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Add case/document/contact references dialog boxes
Display Advanced Search fields
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Ctrl + ↑ Shift + ↑
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Add case/document/contact references dialog boxes
Hide Advanced Search fields
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+
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Set a date
Add a date in the future
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-
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Set a date
Add a date in the past
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Y
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Set a date
Year
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M
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Set a date
Month
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W
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Set a date
Week
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D
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Set a date
Day
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H
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Set a date
Hour
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M then I
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Set a date
Minute
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S
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Set a date
Second
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