Highlight previous list item. Already selected list items remain selected

`Ctrl` + `↑`

All hotkeys for WorkZone Client

Navigate in dialog boxes Save changes and close the dialog box (same as clicking Save)	`Ctrl` + `S`
General (Detail ribbon) Save	`Ctrl` + `↑ Shift` + `S`
General Refresh	`Ctrl` + `R`
General (Detail ribbon) Refresh	`Ctrl` + `↑ Shift` + `R`
General Add item to a list	`Ctrl` + `↑ Shift` + `N`
Navigate in dialog boxes When the focus in on a list item – move focus to the list	`Esc`
General Create a new case search	`Ctrl` + `↑ Shift` + `F`
General Create a new document search	`Ctrl` + `↑ Shift` + `D`
General Create a new contact search	`Ctrl` + `↑ Shift` + `C`
General Perform a search	`Ctrl` + `⤶ Enter`
General Expand list for selected item (if available)	`→`
Add case/document/contact references dialog boxes (when the focus is set on a list item) Add this item to another list	`⤶ Enter`
General Collapse list for selected item (if available)	`←`
Navigate in dialog boxes Activate area selection for keyboard navigation	`Alt` + `Q`
Navigate between areas Deactivate area selection for keyboard navigation	`Mouse left click`
Navigate between areas Press a number or a letter of an area in which you want to navigate	`1` - `9`
Navigate between areas Press a number or a letter of an area in which you want to navigate	`A` - `Z`
Navigate in dialog boxes Move forward between fields or buttons in the selected area of a dialog box	`⭾ Tab`
Navigate in dialog boxes Move backward between fields or buttons in the selected area of a dialog box	`↑ Shift` + `⭾ Tab`
Navigate in dialog boxes Select the next area on the page. If you have not selected any area yet, the first area in a dialog box will be selected	`Ctrl` + `→`
Navigate in dialog boxes Select the previous area on the page. If you have not selected any area yet, the last area in a page will be selected	`Ctrl` + `←`
Add case/document/contact references dialog boxes (when focus is set on a list item) Move to the previous / next item in a list	`↑ ↓`
Navigate in an area Expand / collapse a hierarchy	`← →`
Navigate in lists Select next list item	`↓`
Navigate in lists Select previous list item	`↑`
Navigate in lists Display the next page of the list	`Page Down`
Navigate in lists Display the previous page of the list	`Page Up`
Navigate in lists Display/hide the preview panel for the selected list item	`P`
Navigate in lists Select/deselect all list items on current page	`Ctrl` + `A`
Navigate in lists Select the first list item on current page	`Home`
Navigate in lists Select the last list item on current page	`End`
Navigate in lists Highlight next list item. Already selected list items remain selected	`Ctrl` + `↓`
Navigate in lists Highlight previous list item. Already selected list items remain selected	`Ctrl` + `↑`
Navigate in lists Select highlighted list items	`Ctrl` + `Space`
Navigate in lists Select the first list item on the first page	`Ctrl` + `Home`
Navigate in lists Select the last list item on the last page	`Ctrl` + `End`
Navigate in lists Select the next list item. Already selected list items remain selected	`↑ Shift` + `↓`
Navigate in lists Select previous list item. Already selected list items remain selected	`↑ Shift` + `↑`
Add case/document/contact references dialog boxes Display Advanced Search fields	`Ctrl` + `↑ Shift` + `↓`
Add case/document/contact references dialog boxes Hide Advanced Search fields	`Ctrl` + `↑ Shift` + `↑`
Set a date Add a date in the future	`+`
Set a date Add a date in the past	`-`
Set a date Year	`Y`
Set a date Month	`M`
Set a date Week	`W`
Set a date Day	`D`
Set a date Hour	`H`
Set a date Minute	`M` then `I`
Set a date Second	`S`